Last updated: January 5, 2026
By accessing, browsing, or using KC Carpet Pros' website and services ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must immediately discontinue use of our Services.
These Terms constitute a legally binding agreement between you and KC Carpet Pros. We reserve the right to modify these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of the modified Terms.
KC Carpet Pros operates as a lead generation and referral service that connects consumers with independent carpet and upholstery cleaning professionals and contractors ("Service Providers"). We do not directly provide cleaning, restoration, or any other professional services.
Our role is strictly limited to:
We act solely as an intermediary and are not a party to any agreement you may enter into with any Service Provider.
You expressly acknowledge and agree that:
IMPORTANT: KC Carpet Pros is NOT a contractor, service provider, or employer of any Service Provider.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:
Any cost estimates, price ranges, or financial information provided on our website are for informational and illustrative purposes only. We make no representations or warranties regarding the accuracy of such estimates.
By calling any telephone number displayed on our website, you expressly consent to:
By using our Services and providing your contact information, you further expressly consent to:
Consent is not a condition of purchase. Message and data rates may apply. You may revoke consent at any time.
By calling any phone number displayed on our website, you understand and agree that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless KC Carpet Pros and its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and KC Carpet Pros agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any services provided by Service Providers (collectively, "Disputes") will be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
YOU AND KC CARPET PROS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
Unless both you and KC Carpet Pros agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class, collective, or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
By using our Services, you represent and warrant that:
All content on our website, including text, graphics, logos, images, and software, is the property of KC Carpet Pros or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of any third-party sites. Your use of third-party sites is at your own risk.
We reserve the right to terminate or suspend your access to our Services at any time, without notice, for any reason, including but not limited to violation of these Terms. Upon termination, all provisions of these Terms that by their nature should survive will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
KC Carpet Pros shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, government actions, power failures, internet disruptions, or Service Provider unavailability.
These Terms shall be governed by and construed in accordance with the laws of the State of Kansas and applicable federal laws, including the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission regulations, without regard to conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Johnson County or Wyandotte County, Kansas.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and KC Carpet Pros regarding your use of the Services and supersede all prior agreements and understandings.
Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or our right to enforce it at a later time. Any waiver must be in writing and signed by an authorized representative of KC Carpet Pros.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may freely assign these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.